BTS
F.A.Q.
What payment methods can I use?
We offer 35 different payment methods including major providers like Mastercard, Visa, PayPal, American Express and Diners as well as many different local payment methods including Klarna, iDEAL, AliPay, Sofort, giropay, and many more.
Can I purchase items with another currency?
Yes, you may select a currency based on your personal preference. When you select your country in the country selector on the upper right of the website or are taken directly to your country’s version of the website, you will see prices listed in the regional currency.
Can I make changes to my order after it’s been placed?
Please Contact us as soon as possible at support.truly@dinq.us, after your order has been placed to request any changes. Changes cannot be made after a shipment has already been commenced.
How To Return My Items?
Returns are only excepted if unintended defects are found within the item. Size exchanges are only accepted if recipient agrees to fund for shipping of the old and new item sized items.